Help center · For practitioners
The 72-hour release
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On Divina, your payout releases 72 hours after you deliver proof. Delivering proof marks the Working complete and starts the clock. The short hold gives the seeker a window to confirm they received what they commissioned before funds settle, so clear and timely proof keeps your releases smooth.
The short hold gives the seeker a window to confirm they received what they commissioned and to raise anything before funds settle. Deliver clear, timely proof and your releases stay smooth.
Deliver within your stated window. Late or missing delivery is one of the few situations where a seeker may be refunded.
More in For practitioners
- Opening a shopApply, get vetted, and set up your offerings
- The review processWhat we look for when vetting practitioners
- Stripe payouts & verificationGet paid through Stripe Connect after identity verification
- The 10% commissionA flat 10% commission on what you earn
- Writing honest listingsDescribe the work, never promise the outcome
- Services and digital files—no goodsOffer Workings or ready-made files, never shipped items
- Selling a digital downloadOne ready-made file every buyer gets instantly
- Getting your first ordersBuild trust so seekers commission your work
- Your reviewsWhere to read what seekers say about your work
- Linking to your Divina shopAdd the Find me on Divina badge to your site and bio
Was this not quite it? Email support@divinaapp.com or search the help center.