Help center · Orders & delivery

How to flag an order

Flag an order when something's wrong—work that wasn't delivered, a listing that promised a guaranteed outcome, an offer to sell or ship a physical item, a request to pay off-platform, or anything that feels unsafe or coercive.

You can flag from the order itself, or email us at support@divinaapp.com with your order details. Tell us what happened; we review flags and can remove listings, reverse transactions, refund, and act on accounts as appropriate.

If you or someone else is in danger, this is not the right channel. In the US, call or text 988, or call 911.

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Was this not quite it? Email support@divinaapp.com or search the help center.